الشروط والحالة

Terms and Conditions

 

Last Updated: [2024-11-10]

Welcome to Arafa! Please read these Terms and Conditions carefully before using the Arafa application, which provides sweets, refreshments, and beverages. By downloading or using this application, you agree to abide by these Terms and Conditions. If you do not agree to these terms, please refrain from using the application.

1. Definitions

    •    Application: Refers to the Arafa app, which provides access to various sweets, refreshments, and beverages.
    •    User: Refers to any individual who accesses and uses the Arafa application.
    •    Company: Refers to the entity that owns and operates the Arafa application.

2. Account Registration

    •    Users must provide accurate and up-to-date information when registering for an account.
    •    Users are responsible for safeguarding their account information and should not share it with others.
    •    The Company reserves the right to suspend or terminate accounts if suspicious activity is detected or if these Terms are violated.

3. Ordering and Payment

    •    By placing an order through Arafa, you agree to pay the specified price, which includes all applicable taxes and fees.
    •    Payments are processed securely through approved payment providers. Arafa does not store payment information directly.
    •    All sales are final. Refunds and cancellations are handled in accordance with our Refund Policy.

4. Delivery and Pickup

    •    Delivery times are estimated and may vary due to factors beyond our control.
    •    Users are responsible for providing accurate delivery information. Arafa will not be liable for any delays or issues due to incorrect or incomplete addresses.
    •    In cases where pickup is available, users must collect orders within the specified timeframe.

5. User Responsibilities

    •    Users agree to use the Arafa application for lawful purposes only and to refrain from any activity that may harm the application, other users, or the Company.
    •    Users must not attempt to reverse-engineer, copy, or misuse any part of the Arafa application.

6. Limitation of Liability

    •    Arafa and the Company will not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the application.
    •    The Company’s liability is limited to the maximum extent permitted by law.

7. Privacy Policy

    •    Arafa is committed to protecting user privacy. By using this application, you agree to the terms outlined in our Privacy Policy, which explains how we collect, use, and protect your information.

8. Changes to Terms and Conditions

    •    The Company reserves the right to update or modify these Terms and Conditions at any time. Users will be notified of any significant changes, and continued use of the application will constitute acceptance of the updated terms.

9. Contact Us

    •    For any questions or concerns regarding these Terms and Conditions, please contact our support team at [ arafachocolate@gmail.com ].

Thank you for choosing Arafa!