سياسة الخصوصية

Last Updated: 2024/11/10

At Arafa, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use the Arafa app. By using the app, you agree to the practices described in this policy.

1. Information Collection

We collect various types of information when you use the app, including:

• Personal Information: Such as your name, phone number, email address, and delivery address when you register or place an order.

• Technical Information: Such as IP address, device type, and system version, which are automatically collected to enhance app performance and user experience.

• Payment Information: Collected and processed by approved payment service providers and not directly stored by Arafa.

2. Use of Information

The information we collect is used for the following purposes:

• Order Fulfillment: To process and deliver orders to the specified address.

• Service Improvement: To understand your needs and provide an enhanced user experience.

• Communication: To send notifications regarding order status, updates, or special offers if you choose to subscribe.

• Security: To protect your information from unauthorized access or misuse.

3. Information Sharing

We do not share your personal information with third parties except in the following cases:

• With Service Providers: To facilitate payment processing, delivery, or other essential services needed to complete your order.